Managed Services

EkipIT guarantees high availability, reduces downtime, and offers assistance for resolving any IT issues. Their solutions scale to meet your needs, regardless of the size of your company.

Benefits of Managed Services provided by EkipIT

Are you busy putting out IT fires instead of focusing on your core business? If your technology is draining resources rather than optimizing them, Netsurit can get you back on track. A professionally managed services provider can give you the decisive edge to:

Grow your business while our experts handle your technology.
Get more done with information technology that increases productivity and efficiency.
Eliminate budgeting surprises with a flat monthly rate for comprehensive IT coverage.
Protect your business and your data from unexpected problems and unwanted intruders.

IT Service for You

We know that every businesses’ needs are completely different from the next, so we offer packages for any business size or budget.

Predictable Costs 24/7

We doesn’t charge you more when your server fails or a business application down. Our flat-rate fee programs covers all of that whenever you need it done.

Keeping Your Team Productive

Our managed services include round-the-clock monitoring of your key infrastructure, computers, network servers and business applications.

Our Team is Ready to Help

Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.

Our Application Managed Services

Transform your business applications beyond basic maintenance and upkeep. Historically, most of the companies have used sourcing to lower costs for their IT application service needs, by outsourcing to lower cost destinations and personnel. While this approach is understandable, it often hinders a firm’s ability to quickly adapt to changing business needs.

As the shift towards viewing IT as a business value rather than a cost continues, companies should adopt a value-based sourcing approach that goes beyond cost reduction. Value-based sourcing can drive innovation and support business growth. In today’s market, companies are leveraging sourcing to reduce costs and promote innovation, which requires a shift in viewing IT sourcing as more than just managing operating systems, but as a way to support both IT and business services

EkipIT's Application Management Services provide tailored expertise

The application management service provided by EkipIT provides full lifecycle support for business applications. Our Application Management Services are tailored to the specific requirements of the systems and procedures used by clients. We do more for our customers than simply assist them in maintaining their applications; rather, we supply them with the insights and innovations that will propel their enterprises ahead.

The modular approach to application administration that EkipIT provides enables customers to select the service components that best satisfy their individual requirements. We have the ability to work on a single application, a portfolio of apps. Our methodology is tailored to coincide with the overarching business goals of our customers, and we offer advisors that are knowledgeable in various sectors/verticals.

Our E3 method for managing applications takes into account all phases of the software’s lifecycle:

Establish

The focus is on assessing the current landscape, understanding stakeholder needs, and aligning technology with organisational goals.

This includes identifying key applications, gathering requirements, defining support processes & governance, ensuring that support services enhance efficiency and user satisfaction from the start.

Execute

Planned support processes are implemented through the deployment of tools and personnel fr effective application management.

Our support team addresses user inquiries, resolves issues and ensures application performance meets service level agreements (SLAs), focussing on regular monitoring, communication, and proactive problem-solving to enhance user experience.

Evolve

We support our customers by adapting strategies to meet evolving business needs, technology advancements and user expectations.

For those looking to elevate their applications, we provide transformation and modernisation services backed by our exceptional hands=on experience with legacy systems, ensuring effective assistance in achieving your gaols.

Cutting-edge tools
that drive performance

If your technology is draining resources rather than optimizing them, we can get you back on track. A professionally managed services provider can give you the decisive edge to: